phsky online Privacy Policy

When you use phsky online, we collect several categories of information to deliver a safe, personalized, and legally compliant gaming experience for players across the Philippines.

• Account information: Full name, date of birth, email address, mobile number, username, and password (stored in hashed form). This is required at registration to verify your identity and age eligibility.
• Identity verification documents: Government-issued ID, proof of address, and in some cases selfie verification, to fulfill KYC (Know Your Customer) obligations under Philippine regulations.
• Payment and transaction data: Deposit and withdrawal records denominated in Philippine Peso (₱ / PHP), e-wallet account references, and transaction timestamps. We do not store full card numbers on our servers.
• Device and browser data: IP address, device type, operating system, browser version, screen resolution, and session duration. This helps us optimize the platform for mobile and desktop users.
• Usage data: Pages visited, games played, session logs, betting history, and feature interactions. Used for platform improvement and responsible gaming monitoring.
• Cookies and tracking technologies: Session cookies, preference cookies, and analytics trackers. See Section 3 for full cookie details.

phsky online processes your personal information for the following lawful purposes:

• Account management: Creating and maintaining your player account, verifying your identity, and enabling login and account recovery.
• Service delivery: Processing deposits and withdrawals in Philippine Peso, crediting winnings, and managing bonuses or promotions.
• Legal and regulatory compliance: Meeting obligations under Philippine law, including the Data Privacy Act of 2012 (Republic Act 10173), PAGCOR licensing requirements, and anti-money laundering (AML) rules.
• Security and fraud prevention: Detecting suspicious activity, preventing unauthorized access, and protecting both players and the platform.
• Responsible gaming: Monitoring for signs of problem gambling, enforcing self-exclusion requests, and sending welfare check-ins when triggered by usage patterns.
• Platform improvement: Analyzing aggregated usage data to enhance game performance, mobile responsiveness, and user experience.
• Marketing communications: Sending promotional emails or push notifications only where you have given explicit consent. You may opt out at any time through your account settings or by contacting support.

phsky online does not sell your personal data to third parties. We may share limited information in the following circumstances only:

• Payment processors: Transaction details are shared with accredited Philippine payment partners solely to process deposits and withdrawals. These partners are bound by their own data protection obligations.
• Regulatory authorities: We are legally required to share data with PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies upon lawful request.
• Identity verification providers: KYC document processing may involve accredited third-party verification services operating under strict data processing agreements with phsky online.
• Analytics services: Aggregated, non-personally-identifiable usage statistics may be shared with analytics providers to improve platform performance. These partners do not receive your name, contact details, or financial information.
• Corporate transactions: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of that transaction. You will be notified of any such change in data controller.

In all cases of third-party sharing, we ensure appropriate data processing agreements and confidentiality obligations are in place.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phsky online:

• Right to access: You may request a copy of the personal data we hold about you at any time.
• Right to correction: You may update inaccurate or incomplete information directly through your account profile, or by contacting our support team.
• Right to erasure / right to be forgotten: You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. We will cease that processing immediately upon a valid objection.
• Right to data portability: You may request a structured, machine-readable copy of certain personal data you have provided to us.
• Right to lodge a complaint: If you believe your data rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, contact our Data Privacy Officer at: [email protected] (plain text reference — not a clickable link).